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SOS Service

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Pharmacies emergency services

Dear customers,

 

our Emergency Service is intended to manage Your issues in processing urgent requests, in order to ensure therapeutic continuity, pursuant to art.105 , paragraph 4, of the Legislative Decree No 219 / 2006.

To take advantage of the service, it is mandatory to fill in the online form in the relevant parts.

Here you have to enter all the information concerning the requested products and the details of at least three wholesalers active at regional level, that you have contacted and who couldn’t fulfil your order. Please states if you reported the issue to the competent Authority pursuant to art. 105, paragraph 3-bis of the Legislative Decree No 219 /2006.

This information can be shared with the wholesalers of the companies owning the pharmaceuticals covered by the service, with the Subject in charge of the service, with the responsible authority, if applicable.

For the purpose of this Emergency Service, only the requests accompanied by the above mentioned form duly filled in can be processed.

This Service is exclusively aimed at meeting an emergency due to the non-availability of product at the wholesalers and can’t create any legitimate expectation nor any practice concerning future supplying to the pharmacy. In the event of a valid emergency request pursuant to art. I 05, paragraph 4, of the Legislative Decree No 219/2006, the delivery will be carried out within 48 hours from our verification and acceptance of Your request in accordance with the above mentioned legal provisions. In this regard, we engage ourselves to carry out the relevant verifications and reply to your requests (accepting them or declaring them compliant with the above said legal provisions) within 1 business day from the reception of the request.

After the acceptance of Your request, the product will be delivered to You and invoiced directly by GR Farma or a designated wholesaler.

Icona Compilazione Form

Filling out the form

Please fill-in the following form in all its relevant parts.
Icona Prodotti

Products selection

Please select the products you’re interested in and enter the contact detail of at least three wholesalers active at regional level that you have contacted and who couldn’t fulfil your order.
Icona Firma

Signature

To benefit from this service, please sign this request.

Fill in the request form

     
    PLEASE INDICATE BELOW AT LEAST 3 WHOLESALERS CONTACTED WHO DID NOT FULFILL YOUR PRODUCT REQUEST:

    REPORT TO THE AUTHORITIES

     
    PLEASE INDICATE THE PRODUCTS REQUESTED DUE TO THE UNAVAILABILITY AT THE WHOLESALERS (the prices stated are to be intended ex-factory)

    ADVAGRAF 0,5 mg no 30 prolonged-release hard capsules
    27.88 € 120389 038218018/E

    ADVAGRAF 1 mg no 60 prolonged-release hard capsules
    111.58 € 120390 038218057/E

    ADVAGRAF 3 mg no 30 prolonged-release hard capsules
    167.33 € 127959 038218119/E

    ADVAGRAF 5mg no 30 prolonged-release hard capsules
    278.93 € 120391 038218071/E

    PROGRAF 0,5 mg no 30 hard capsules
    26.31 € 114329 029485099

    PROGRAF 1 mg no 60 hard capsules
    112.62 € 114330 029485075

    PROGRAF 5 mg no 30 hard capsules
    261.30 € 114331 029485048

    PROGRAF 5mg/ml no 10 vials concentrate for solution for infusion
    337.87 € 114332 029485063

    BRINTELLIX 5 MG 28 TABL
    10.29 € 137431 043187020

    BRINTELLIX 10 MG 28 TABL
    20.58 € 137434 043187107

    BRINTELLIX 20 MG/ML DROPS 15 ML
    20.58 € 137437 043187362

     
    DATA AND DECLARATION OF LIABILITY OF THE SIGNER OF THE REQUEST

    To take advantage of the SOS PHARMACEUTICALS service, it is mandatory to duly fill in the form and send it online at the end of the procedure. The form should contain all the information requested that, if required by the competent authorities, will be shared with them. The service is carried out within the prescription limits for every prescription covered by the National Health Service. There’s no minimum shipping amount. Products will be delivered within 48 hours from the verification of request compliance with the applicable legislations, and based on GR Farma discretionary evaluations, the request could be fulfilled and invoiced directly by a wholesaler appointed by GR Farma srl. The data You provide will be used for the supplying of the service and could be shared with GR Farma Srl wholesale distributors and with the institutions, if requested.